Case Study: Archdiocese of Brisbane achieves rapid 300-site Wi‑Fi rollout and 60% fewer trouble tickets with Mist AI

Archdiocese of Brisbane Cares for Community’s Most Vulnerable, Supported by Juniper AI-Driven Networking

The Archdiocese of Brisbane and its nonprofit arm Centacare support thousands across Queensland—serving 714,000 parishioners with 5,000 staff across about 400 locations—and needed to modernize wired and wireless networking at hundreds of group homes, childcare centers and offices. To meet that challenge they turned to Mist AI, deploying the Mist Wireless LAN Platform (alongside Juniper EX2300 switches and Juniper Sky Enterprise) to simplify large-scale, distributed network management.

Mist AI’s cloud-native Mist platform and APIs enabled rapid, zero‑touch deployment and centralized management: the team configured Wi‑Fi automatically across 300 buildings in roughly an hour and rolled out site setups in under 10 minutes each. The solution cut wireless trouble tickets and service‑desk time by about 60%, automated guest and IoT access with one‑time passwords to avoid onsite visits, and empowered a very lean ICT team to manage a vast, distributed network.

Archdiocese of Brisbane

Iain Teo

ICT Operations Manager