Case Study: Academy Mortgage achieves simplified Wi‑Fi deployment and automated operations with Mist AI

Academy Mortgage Closes on Mist for Ease of Wi-Fi Deployment and Automated Operations

Academy Mortgage, one of the nation’s largest independent mortgage lenders with 2,600+ employees and 260 branch offices, faced aging Wi‑Fi infrastructure, a need for reliable guest and employee wireless, and limited onsite IT for troubleshooting. To modernize and simplify operations, Academy engaged Mist AI and deployed Mist AP41 access points together with Mist’s cloud Wi‑Fi Assurance (Mist Learning WLAN) service.

Mist AI delivered an AI/ML‑driven, cloud‑native solution that automated branch deployments, gave deep analytics and proactive alerts, and enabled remote troubleshooting and API‑driven integrations. The result was improved employee and customer Wi‑Fi experience, lower ongoing operations and troubleshooting costs, faster root‑cause identification, and an accelerated rollout of the Mist AI solution across Academy’s branch footprint.

Academy Mortgage

Gordon Riese

Network Engineer