Case Study: Coppell ISD achieves consistently exceptional Wi‑Fi and 50% fewer support tickets with Mist AI

13,000 Students in Coppell, Texas Rely on Mist Wi-Fi for Digital Learning

Coppell ISD, a Texas school district serving about 13,400 students across 21 campuses, needed consistently excellent Wi‑Fi to support a 1:1 iPad program, BYOD and digital learning across classrooms, halls and cafeterias. To address that challenge, Coppell ISD turned to Mist AI and deployed the Mist WLAN Platform (Mist Platform) to modernize its wireless infrastructure.

Mist AI delivered a cloud‑based, microservices WLAN with Marvis AI for proactive monitoring and troubleshooting and BLE‑enabled access points for indoor location services. The deployment provided reliable Wi‑Fi for an average of 25,000 devices daily (peaking near 50,000), reduced Wi‑Fi support tickets by 50%, sped problem resolution and upgrades, and enabled asset tracking and future wayfinding to support safety and operations.

Coppell ISD

Stephen McGilvray

Executive Director of Technology