Case Study: Scan & Go Technology achieves frictionless, high-volume self-checkout with MishiPay

Scan & Go Technology - Customer Case Study

MishiPay worked with Scan & Go Technology, a leading sports retailer, to improve the in-store shopping experience and reduce reliance on traditional checkouts. The customer needed a faster, more flexible way to serve shoppers while also supporting safer, lower-contact shopping after the pandemic.

Using MishiPay’s Scan & Go technology, customers could scan product barcodes on their own phones, view item details, and pay in-app without waiting in line. In just three months, the solution processed over £500,000 in transactions, increased average basket value by 27%, and accounted for 31% of peak-time store transactions, while also delivering a 4.7/5 app rating and an NPS of 71.

Scan & Go Technology