Case Study: Saturn Express revolutionizes cashierless retail with MishiPay

Saturn Express - Customer Case Study

MishiPay worked with Saturn Express, a cashierless consumer electronics store launched with MediaMarktSaturn in Innsbruck, Austria, to create a fully self-checkout shopping experience. The challenge was to remove conventional tills and associated hardware while still enabling fast, secure transactions in a smaller store focused on product display and stock.

MishiPay provided the sole payment method for shoppers through its mobile self-checkout solution, integrated with RFID-enabled loss prevention and a real-time dashboard for store associates. This let the store disable security tags at purchase, avoid false alarms, and monitor activity live, resulting in no increase in shrinkage versus the Saturn average and 20% repeat users within one month.

Saturn Express

Martin Wild

Chief Innovation Officer