Case Study: Mango reduces checkout queues with MishiPay mobile self-checkout

Mango reaches 43% peak transaction penetration with MishiPay

The fashion retailer Mango faced long checkout queues at their high-performing London store, which impacted the customer experience. To tackle this challenge, Mango partnered with MishiPay to implement its mobile self-checkout technology.

MishiPay created a white-labeled app called Mango Fast Pay that allowed shoppers to scan and pay for items with their phones, bypassing traditional queues. The solution required no hardware investment from Mango. MishiPay's technology significantly reduced average checkout times and achieved a peak penetration of 43% of daily transactions, with users giving the app a 4.8/5 rating.

Mango