Case Study: Leroy Merlin achieves 96% faster checkout with MishiPay mobile self-checkout

Leroy Merlin cuts checkout time by 96% with MishiPay

The DIY retailer Leroy Merlin partnered with MishiPay to implement its mobile self-checkout solution. The goal was to improve the customer shopping experience by addressing the challenge of long and inefficient checkout times in their stores.

MishiPay's solution allowed customers to scan items with their mobile phones to get product information and pay directly. This implementation in a Leroy Merlin store in Lyon, France, resulted in a dramatic 96% reduction in average customer checkout time without any increase in store theft. MishiPay successfully delivered a significant improvement in both efficiency and customer engagement.

Leroy Merlin