Case Study: a leading sports retailer achieves faster, safer checkout with MishiPay Scan & Go

a leading sports retailer boosts basket value 27% with MishiPay

MishiPay deployed its Scan & Go technology with one of the world's leading sports retailers. The challenge was to create a safer and more efficient checkout experience for shoppers, especially following the Covid-19 pandemic, while also reducing the need for physical interactions and queues.

The MishiPay solution allowed customers to use their own phones to scan product barcodes, view information, and pay directly in the app, eliminating checkout lines. The results were significant, with over €500,000 in transactions in just three months and a 27% increase in average basket value. MishiPay also delivered an exceptional customer experience, achieving a 4.7/5 in-app rating and an NPS of 71.