Case Study: Wings and Rings improves restaurant analytics and reporting with Mirus

Wings and Rings tracks ticket times down to the check level with Mirus

Wings and Rings, a sports-themed restaurant franchise, faced challenges in managing and utilizing data from multiple POS systems across its operations. They needed a unified way to handle data for reporting, menu analysis, and tracking various metrics like inventory costs and project rollouts. They turned to the vendor Mirus for its restaurant data management and custom reporting solutions to consolidate and simplify their data processes.

Mirus implemented a solution integrating point-of-sale and inventory data, providing an intuitive system for analytics and reporting. This enabled the franchise to track ticket times at a granular level, analyze theoretical plate costs against actual costs, monitor new service rollouts, and support operations and marketing decisions. The results included improved operational insight, validated customer feedback with precise data, and reliable reporting for billing and royalties, all supported by responsive service from the Mirus team.

Wings and Rings