Case Study: a global real estate investment firm unlocks business texting and unifies all communications with MirrorWeb

Global Real Estate Investment Firm ($100B+ AUM) unifies communications across 8 channels with MirrorWeb

A global real estate investment firm with over $100 billion in assets under management was prohibited from using business text messaging due to compliance regulations and struggled with a fragmented archive of its communications across multiple channels. The firm needed a user-friendly way to archive texts and unify all its communications into a single, instantly accessible system. They partnered with MirrorWeb to implement its Insight platform to solve this challenge.

By implementing MirrorWeb's solution, the firm gained a unified archive for emails, Teams, text messages, WhatsApp, and social media, all accessible through a single search interface. This enabled compliant business texting, leading to better conversations and faster deals. MirrorWeb's robust compliance controls also allowed the firm to quickly search, access, and export records, eliminating compliance scrambling and significantly improving the efficiency of preparing for audits and regulatory requests.