Case Study: Crown Wealth Group achieves smoother, more intuitive compliance archiving with MirrorWeb

Crown Wealth Group - Customer Case Study

Crown Wealth Group had been using a leading archiving vendor for three years, but Nick Kolbenschlag was frustrated by poor customer service, clunky software, and pricing that became less attractive as the firm grew. With no human support and only self-help videos available, he struggled to get help learning or configuring the platform for email and social media archiving.

MirrorWeb stepped in with a platform demo and a more affordable option, and Crown Wealth Group signed up for email and social media archiving, including LinkedIn, Facebook, and Instagram. The onboarding and training were described as “super smooth,” and Nick valued the hands-on support from MirrorWeb’s CSM and the platform’s more intuitive design, which made compliance easier and more efficient.

Crown Wealth Group

Nick Kolbenschlag

CEO, Co-Founder & CCO