Case Study: Kooperativa 2.0 scales culture and performance management with Mirro

A Mirro Case Study

Preview of the Kooperativa 2.0 Case Study

How Mirro Helped Kooperativa 2.0 Scale Culture and Performance Management

Kooperativa 2.0, a digital marketing agency, faced significant challenges in maintaining its culture and performance management after it nearly doubled in size during the pandemic. The company needed a centralized HR system to ensure team alignment, manage employee data, and establish a consistent feedback process. They chose Mirro for its user-friendly, all-in-one performance management platform to address these needs and support their people-centered culture.

Mirro provided a solution that transformed Kooperativa 2.0's annual performance reviews into a continuous, semi-annual process with measurable objectives and seamless feedback through features like Kudos and OKRs. This implementation fostered a stronger feedback culture, improved interdepartmental workflows, and empowered employee recognition. The results for Kooperativa 2.0 included a strong 80% annual retention rate and over 200 pieces of feedback exchanged within the team, reflecting high satisfaction and a more engaged, collaborative workplace.


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Kooperativa 2.0

Robert-Nicolae Feraru

Chief Executive Officer & Managing Partner


Mirro

14 Case Studies