Case Study: Munich Re builds customer-centric products with Miro

Munich Re builds customer-centric products to transform the insurance industry with Miro

Munich Re, a major reinsurance company, faced the challenge of unifying its hybrid, cross-functional product development teams. Their existing processes were slow and inefficient, especially for remote collaboration, making it difficult to align stakeholders and quickly innovate on decades-old insurance workflows. They turned to the Miro collaboration platform to address these challenges.

By implementing Miro as their central collaboration hub, the team streamlined its entire product lifecycle from discovery to delivery. The solution enabled efficient remote workshops, real-time collaboration, and served as a single source of truth for all project artifacts. This resulted in significant measurable impact for Munich Re, including savings of over $10,000 per design session in travel costs and the ability to run approximately 30 more inclusive workshops per year, dramatically accelerating innovation and time to market.

Munich Re

Emanuel Neumann

Senior Product Designer