Case Study: Melewi achieves efficient, collaborative remote UX research with Miro

How Melewi runs remote UX research

Melewi is a travelling product, UX and UI design studio that works remotely across San Francisco, Melbourne, Singapore and beyond. Their challenge was running efficient, collaborative remote UX research and workshops without wasting time or money on lengthy, low-value research — they needed a real‑time way to capture assumptions, involve distributed clients and move quickly from discovery to validated insights. Melewi used Miro as the digital canvas for these remote workshops.

To solve this, Melewi built a MELEWI UX Workshop Canvas on Miro as the single point of truth for workshops, enabling clients to add comments, upload multimedia, vote on ideas and document assumptions. Combined with lean, Agile research sprints (Contextual Enquiry, Remote Interviews and Remote Usability Testing), the Miro-based approach increased participation, sped up insight cycles and reduced wasted effort — with typical sprint durations of 5–10 days—while producing clear artifacts (journey maps, transcripts, test results) that fed directly into design iterations. Miro enabled Melewi to run remote UX research more collaboratively and more efficiently.

Melewi

Avik Ganguli

UX Design Consultant