Case Study: Guidewire achieves enterprise-wide collaboration and customer-centric alignment with Miro

Guidewire Puts Customer and Employee Experience Front and Center in Enterprise-wide Collaboration

Guidewire, a leading insurance technology solutions provider, faced the challenge of fostering enterprise-wide collaboration and maintaining a focus on customer and employee experience. To support its global team and adapt to new ways of agile, experience-aligned project funding, the company needed a better solution for internal cooperation and cross-cultural communication.

Guidewire implemented Miro as its enterprise-wide collaboration platform. The solution was used by various teams for wireframing, storyboarding, remote workshops, and overcoming language barriers with international clients. Miro provided a single source of truth for projects, saving significant time previously spent digitizing notes and ensuring alignment across the organization. The vendor's tool was credited as the essential thread tying all parts of a project together from conception to completion.

Guidewire

Andrea Anderson

Global Head of User Experience