Case Study: a leading subscription billing software achieves over 50% faster sync times with Mirketa Inc

leading subscription billing software reduces sync time by more than 50% with Mirketa Inc

The customer, a leading subscription billing software company, faced significant challenges with its complex integration between its web application and Salesforce. The high-maintenance middle tier used for synchronization created difficulties with error tracking, Async Apex consumption, and supporting new features. Mirketa Inc was engaged to help streamline this process and drastically reduce the time required for bulk data syncs.

Mirketa Inc's solution involved a complete architectural overhaul, migrating the entire middle layer natively into Salesforce and rewriting the legacy code. They implemented a new polling framework powered by Async Apex to seamlessly synchronize data and created a configuration flow within Salesforce Lightning. This eliminated the need for an external middle layer. The results were substantial, including a more than 50% reduction in total sync time and a very efficient 15% utilization of the Async Apex governor limit.