Case Study: SPI simplifies knowledge sharing and documentation with miraminds FlowShare

SPI - Customer Case Study

SPI, a Hamburg-based IT company that advises customers on software and digitization and develops POS systems, needed a faster, clearer way to share knowledge across projects. Before using miraminds’ FlowShare, instructions were often handled in text form or explained verbally, which could be time-consuming and left key knowledge undocumented.

With miraminds’ FlowShare, SPI can quickly create short, screenshot-based guides for new system features, support cases, and complex back-end settings. The solution reduced documentation effort and made process explanations much faster than text-only methods, while the built-in zoom function was especially valued.

SPI

Oliver Müller

Consultant