Case Study: Biodéal automates email-to-SAP order entry in under a minute with Mirage Metrics

Biodeal enters SAP orders in 48s with Mirage Metrics

The customer, Biodeal, an organic dairy distributor, faced the challenge of manually processing a high volume of customer orders received via email in various formats, which was slow and prone to data-entry errors. The vendor, Mirage Metrics, implemented its Order Intake Agent and Document Intelligence service to automate this process.

Mirage Metrics built a fully automated pipeline that reads order emails, applies Biodeal's specific business rules, and creates orders directly in SAP Business One. The results included processing 2,943 orders automatically with a median time of 48 seconds from email to order readiness, while only approximately 7% of orders required a human check.

Biodeal