Case Study: Printcom achieves faster device deployment and real-time asset visibility with Miradore Management Suite

Printcom’s customers wave goodbye to ICT woes

Printcom is a Finnish IT services growth company of about 50 professionals, part of the Canon Business Center and G30 chains, that delivers standardized and tailored devices to customers across five regions. Their challenge was giving customers a clear view of ICT assets and getting new hardware up and running instantly, so Printcom partnered with Miradore and adopted Miradore Management Suite to meet those remote setup and installation needs.

Using Miradore Management Suite, Printcom standardized pre‑installations by device make and type and remotely deployed operating systems and standard applications (including mobile devices), giving customers a real‑time view of their hardware and license portfolios. Miradore’s solution has massively reduced hardware delivery times, saved significant technician time—freeing Printcom to focus on customer service—and improved customers’ planning and budgeting, with easy onboarding, clear pricing and fast support.

Printcom

Jukka Jylhä

Printcom