Case Study: VocaLink gains market intelligence and product development insights with Mintel Reports

VocaLink - Customer Case Study

VocaLink, a global payments partner that processes the majority of UK electronic payments, needed better external market intelligence to understand consumer trends, size markets, and identify opportunities and risks. It used Mintel Reports, especially for financial services, ecommerce, retail, and technology, to support product development and validate its conclusions.

Mintel provided VocaLink with fast, in-depth market analysis and consumer trend data that gave the team a clearer view of where markets were heading and what was driving future growth. This helped VocaLink strengthen product planning and market understanding, with measurable scale already evident in its operations, including processing over 10 billion transactions worth £6 trillion in a year.

VocaLink

Andrew Neeson

Market Intelligence Manager