Case Study: Secours Populaire Français Paris Committee cuts volunteer waiting times by 50% with Minitab

Recruit and involve volunteers more rapidly charity improves its process with Minitab

Secours Populaire Français Paris Committee, the Paris volunteer branch of the French charity, needed to speed up its recruitment and onboarding process for volunteers. With Minitab® statistical software, the team tackled delays that averaged 10 days for initial responses and up to 2 months before assignment to a project, which was causing volunteer drop-off and hurting the organization’s reputation.

Using Minitab and a Lean Six Sigma DMAIC approach, the team mapped the process, analyzed data, identified root causes, and prioritized improvement ideas with statistical analysis. The resulting changes cut waiting times for new volunteers and team assignments by 50%, helping candidates become active more quickly and improving the efficiency of the volunteer management process.

Secours Populaire Français Paris Committee