Case Study: Grupo Mutual achieves higher cash usage and lower remittance costs with Minitab

Grupo Mutual increases cash usage by 40% with Minitab

Grupo Mutual, a financial entity in Costa Rica, faced a challenge in managing cash flow across its 55 branches. Without data-driven insight, some branch vaults frequently ran out of cash while others held significant idle reserves, creating high costs and inconveniencing customers. To optimize this process and avoid both negative cash flow and unused funds, a project team at Grupo Mutual employed Minitab Statistical Software and Lean Six Sigma methods.

Using Minitab, the team analyzed two years of cash-flow data and applied statistical methods like ANOVA and capability analysis. This allowed them to identify significant excess cash and implement real-time control charts for management. The solution from Minitab increased cash usage by 40%, reduced remittance costs by 60%, and freed up $1.1 million in revenue without affecting customer service.

Grupo Mutual