Case Study: Nahdi achieves seamless single sign-on with miniOrange

A miniOrange Case Study

Preview of the Nahdi Case Study

Nahdi - Customer Case Study

Nahdi, a leading Saudi retail pharmacy chain serving more than 8 million consumers across 125 cities and villages, wanted to implement single sign-on but was constrained by its Siebel CRM, which did not support SSO protocols. miniOrange helped Nahdi avoid the cost and complexity of replacing its CRM by enabling SSO with its existing systems and data sources.

Using miniOrange, Nahdi connected its existing identity provider and data source to Siebel CRM for secure single sign-on, data synchronization, and centralized user management. The result was 100% adoption and a deployment completed in 9 weeks, while giving users easier access with fewer passwords to manage and preserving the ability to integrate future applications.


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