Case Study: Abu Dhabi Pensions achieves secure 500+ user MFA with miniOrange and Microsoft Authenticator

Abu Dhabi Pensions cuts support tickets by 70% with miniOrange

Abu Dhabi Pensions faced significant security and operational challenges with their existing authentication systems, which relied on passwords and left their sensitive pension data vulnerable. Their IT team was also burdened with complex Active Directory management and a high volume of password reset requests. They partnered with miniOrange to implement a robust multi-factor authentication (MFA) solution to enhance security and improve user experience.

miniOrange implemented a comprehensive MFA solution using Microsoft Authenticator for push notifications and offline access. The deployment featured a high-availability architecture with redundant servers and seamless integration with the organization's existing Active Directory. This resulted in a 70% drop in IT support tickets and achieved 99.9% uptime, providing secure and efficient authentication for their 500+ users.

Abu Dhabi Pensions