MineOS
23 Case Studies
A MineOS Case Study
PensionBee, a leading UK online pension provider, faced significant challenges with manual privacy operations. Their process for handling data deletion requests and Subject Access Requests (SARs) was entirely manual, taking up to five hours per request and becoming unsustainable as the business grew. They partnered with Mine, specifically using its DSR Automation product, to find a scalable solution.
By implementing MineOS, PensionBee automated its privacy workflows end-to-end across all connected systems. The solution delivered immediate and measurable results, saving approximately 10 months of manual work per year and reducing SAR turnaround time from up to 5 hours to around 20 minutes. Mine provided a compliant, auditable foundation that enabled PensionBee to build privacy at scale and prepare for global expansion.