Case Study: Orsini IT achieves renewed client engagement and new business with Mindmatrix

How Mindmatrix helped Orsini IT reconnect with clients and yield new business

Orsini IT, a Miami Lakes–based managed services firm founded by Ray Orsini, needed a repeatable, low-effort way to reconnect with past clients and keep active customers aware of its full range of services. Many former customers bought additional services elsewhere because they didn’t know Orsini IT offered a complete portfolio, so Orsini IT engaged Mindmatrix and its MSP-IT Advantage Program to solve this awareness and re-engagement gap.

Mindmatrix delivered the MSP-IT Advantage Program with ready-made, personalizable content and easy-to-run automated campaigns and newsletters. Using Mindmatrix’s platform Orsini IT immediately re-engaged former clients and won new business—most notably a prospect who replied within an hour and signed a three-year service contract—demonstrating clear, measurable sales impact.

Orsini IT

Ray Orsini

Technology Consultants