Case Study: Energie Klagenfurt GmbH achieves streamlined, always-up-to-date quality management with MindManager

MindManager – The Swiss Army Knife of Quality Management

Energie Klagenfurt GmbH, the public utility of Klagenfurt with more than 400 employees, needed a modern quality management solution to keep pace with frequently changing standards (including Standard 17025) and to replace a slow, hard‑copy QM handbook. Seeking a digital approach, the company turned to MindManager to create a centralized, map‑based QM handbook that would be easier to update and navigate.

Using MindManager, Energie Klagenfurt GmbH built a digital QM map with embedded files, real‑time SharePoint integration and HTML5 export for mobile access; the map provides versioning, role responsibilities, checklists and a Gantt view for scheduling. The solution eliminated manual handbook updates, enabled auditors to find required documents in seconds and routinely saves about two to three weeks of work per audit, while improving accessibility and staff adoption across the organization.

Energie Klagenfurt GmbH

Arnold Wurzer

Head of Quality Management