Case Study: The Lactation Network boosts lactation care with MindK's first EMR system

The Lactation Network triples active lactologists and boosts monthly patient visits 920% with MindK

The Lactation Network (TLN), a company connecting breastfeeding mothers with certified lactation consultants, faced a challenge. Their consultants relied on multiple outdated and expensive solutions to manage patient data and secure insurance reimbursements. TLN partnered with software vendor MindK to build a tailored Electronic Medical Record (EMR) system to address this gap in lactation care.

MindK developed a cloud-native EMR application that streamlined the entire revenue cycle. The solution included specialized medical charting, two-way Salesforce integration, telehealth capabilities, and an insurance document parser. As a result of MindK's work, TLN more than tripled its number of partnered consultants and now facilitates 29,000 patient visits per month, a 920% increase in monthly patient volume.

The Lactation Network (tln)