Case Study: Yamaha achieves seamless on‑water mobile access to certified dealers and service with Mindgrub

Yamaha - Customer Case Study

Yamaha needed a mobile solution to help outboard owners easily find certified retail centers and service providers on land or water, and to give customers direct access to performance bulletins and engaging outboard content across an expansive geographic market. Mindgrub was engaged to deliver a mobile app with location‑based services for both iOS and Android to solve these challenges.

Mindgrub built a custom mobile app featuring robust mapping and location services to pinpoint nearby Yamaha service providers, motor break‑in tracking, access to performance bulletins and FAQs, and warranty/dealer lookup by aggregating service and consumer records. The Mindgrub solution reinforced Yamaha’s brand of reliable service, broadened reach by supporting iOS and Android, and improved customer access to service information and support across regions.

Yamaha