Case Study: NHS empowers staff through mentoring with MindGenius

Mentoring mapping the path to empowerment in the workplace

NHS staff mentor Mary Duggan, working within a large NHS Trust in West Yorkshire, needed a practical way to support employees transitioning from clinician to team manager. The challenge was helping them build confidence, manage new responsibilities, and understand what was causing stress or uncertainty in their roles.

Using MindGenius mind-mapping software, Mary captured mentees’ thoughts, colour-coded responsibilities, mapped support networks, and clarified priorities so employees could better manage their workload and relationships. The approach helped staff feel valued, more in control, and better equipped to progress, while also strengthening trust and making mentoring a more empowering two-way process.

NHS

Mary Duggan

Business Development and Planning