Case Study: a global insurer achieves agile transformation with Mindera

Insurance delivers a working proof of concept in 3 months with Mindera

The customer, a major insurance group, faced challenges in offering customized insurance propositions through digital channels and needed to modernize its underwriting capability. The company engaged software development partner Mindera to facilitate a major transformation program aimed at creating a modern, scalable, and AI-driven underwriting system while adopting a more rapid approach to delivery.

Mindera guided the transformation by establishing an agile program from the start, including an initial discovery phase and a vanguard team that delivered a working proof of concept in just three months. They scaled this approach, forming an Agile Centre of Enablement to lead the change, which provided training, coaching, and new tooling. As a result, Mindera helped the insurer achieve a step-change in adopting agile methodologies, leading to benefits like enhanced customer insight, data-driven pricing, machine-powered operations, and a more adaptable organization.