Case Study: a leading telecommunications provider achieves faster enterprise-wide research with Mindbreeze InSpire

One of the World’s Leading Telecommunications Providers handles 220,000 searches per day with Mindbreeze

A leading global telecommunications provider faced a challenge as its employees struggled to efficiently search across numerous disconnected business applications and data sources, including structured databases and unstructured internal websites. To provide a unified search experience, the company partnered with vendor Mindbreeze and implemented its Mindbreeze InSpire insight engine.

Mindbreeze implemented a solution that connected all data sources via connectors, creating a central index. This allowed employees to get a consolidated 360-degree overview of information with a single query, presented in personalized dashboards. The results were highly successful, with over 150,000 users performing more than 220,000 searches daily, saving significant time and money while promoting cross-departmental cooperation.