Case Study: a large government institution reduces legal case processing time and costs with Mindbreeze

How Mindbreeze solves Legal Cases for Government Institutions

Large government institutions faced the significant challenge of processing liability claims for accidents on public infrastructure, a manual and labor-intensive process that took a paralegal up to five days per case. They needed to rapidly search through 40 to 80 million disparate records to determine if they had prior knowledge of a hazard, a critical factor in legal defense, but were hindered by inconsistent data formats and a multi-step, time-consuming workflow. To address this, they turned to Mindbreeze for a solution.

Mindbreeze implemented a solution that unified inconsistent location data, allowing for a single, accurate search across all records, including formal complaints, permits, and social media posts. This enabled the government institutions to process claims in one hour instead of days, cutting labor costs by 70%. The result provides a legally defensible export that proves a lack of prior knowledge, ensuring taxpayer money is spent efficiently.