Case Study: Oberbank improves intranet knowledge search with Mindbreeze InSpire

Finding Information – A core component of knowledge management

Oberbank, a regional bank based in Linz with 2,000 employees, faced a challenge in making hidden, stored knowledge accessible across its multinational operations. Their complex intranet, managed by various editorial teams in different countries, required a powerful search tool to serve as a central information platform. They turned to vendor Mindbreeze to implement a solution.

Mindbreeze implemented its InSpire solution, which was seamlessly integrated into the bank's existing infrastructure. The product provided a unified search across all national intranets and other sources like an employee directory and an extranet, with results sortable by country. This solution was implemented on time and within budget. The measurable impact was significant, with employees performing 32,000 queries within the first four months, gaining immediate access to all relevant information.

Oberbank