Case Study: an NIH-funded postpartum support platform onboarded 1,000 users in 3 months with Mindbowser's HIPAA-compliant care app

NIH-funded Postpartum Support Platform onboards 1,000 users in 3 months with Mindbowser

An NIH-funded postpartum support platform faced the challenge of replacing five disparate tools for baby tracking, parent wellness, care manager chat, and research data collection with a single, frictionless application. Handling protected health information for a vulnerable population, the platform needed to be secure, intuitive, and capable of automatically syncing data to a research database. They partnered with vendor Mindbowser to build a comprehensive solution.

Mindbowser built a full-stack iOS and Android app with an admin dashboard, integrating real-time chat, push notifications, and an automatic sync to the REDCap research system. This HIPAA-compliant solution onboarded 1,000 users within three months of launch. The project cut infrastructure costs by 95%, saving an estimated $25,000 to $30,000, and reduced PHI security process costs by 40%.