Case Study: a board-certified anesthesiologist reduces missed pre-op labs with Mindbowser’s Epic CDS Hook integration

A board-certified anesthesiologist reduces missed pre-op labs by 87% with Mindbowser

The customer, a board-certified anesthesiologist, developed a preoperative clinical decision support platform but faced a significant challenge. Physicians had to manually copy the platform's lab and test recommendations into the Epic EHR, which created administrative friction and led to missed labs and surgical delays. Mindbowser was engaged to address this automation gap.

Mindbowser implemented a CDS Hook integration that embedded the platform's intelligence directly into the Epic ordering workflow. This solution surfaced missing recommendations to physicians at the exact moment they placed orders. The results were substantial: a 87% reduction in missed pre-op labs, a 75-85% reduction in time spent ordering, and a 50-70% drop in surgery delays.