Case Study: a 7-hospital network achieves ±12-minute delivery predictions and fewer coding denials with Mindbowser's Epic-integrated AI platform

7-hospital network cuts coding denials by 76% with Mindbowser

Mindbowser partnered with a 7-hospital network that was facing inefficiencies in its Labor & Delivery units. The customer's challenges included relying on whiteboards and verbal handoffs for patient status, making delivery timing predictions based on judgment alone, and experiencing high rates of coding denials due to manual documentation errors. These disjointed processes prevented the hospitals from effectively using the data they already generated.

The solution built by Mindbowser was an AI-powered clinical decision support platform fully integrated with Epic. This included a clinical portal, a bidirectional data sync with the EHR, and AI models that provided real-time delivery predictions and automated documentation. The results for the 7-hospital network were significant, achieving a delivery timing prediction accuracy of within 12 minutes and a 76% reduction in coding denials, alongside recovering 35 bed days through improved forecasting.