Case Study: Posh22 restores bookings and seamless online scheduling with Booker by Mindbody

Why Posh22 Came Back from Boulevard

Posh22 Salon and Spa, a single-location salon in Coon Rapids, Minnesota, faced a sudden drop in visible online bookings after switching from Booker by Mindbody to Boulevard in September 2020. Promised features like intake-form setup and reliable scheduling didn’t materialize, customers encountered limited availability, and Boulevard’s support left the team scrambling during an already critical season.

Owner Jessica Stamer moved Posh22 back to Booker by Mindbody, restoring appointment reminders, email marketing, and dependable online booking. The return fixed the mysterious loss of appointments, cut down time spent handling complaints, and put the salon back into smooth, predictable operations.

Posh22

Jessica Stamer

Owner