Case Study: Mane & Mani increases repeat bookings and customer satisfaction with MINDBODY

Why Mane & Mani Trusts MINDBODY at Their Four Locations

Mane & Mani is a four-location Boston style bar founded by stylist Gina and entrepreneur Saverio Fulcinti that offers blowouts, nails, waxing, and makeup in one visit. Their unconventional, high-frequency, lower-price model meant clients returned often, creating a need for tailored appointment scheduling, rebooking tools, and a technology platform that could support growth and a boutique experience.

They implemented MINDBODY to manage bookings, marketing, guest communications and NPS feedback, freeing the team to focus on service, training and cleanliness. The result is a more streamlined operation that boosts rebooking and retention, supports proactive guest service, and positions Mane & Mani to scale while maintaining a strong, customer-focused brand.

Mane & Mani

Saverio Fulcinti

Owner