Case Study: Wee Sally Therapeutic Massage achieves 32.9% revenue growth and 25% more clients with Mindbody

Wee Sally Therapeutic Massage - Customer Case Study

Wee Sally Therapeutic Massage, founded by owner Sally Chamness, is a small clinic that needed a more robust way to manage scheduling, online bookings and business growth. With an IT background, Sally wanted software that let clients book anytime, supported staff and location expansion, and handled inventory and client records—capabilities she couldn’t find in simpler programs.

By implementing MINDBODY’s massage management software (online/mobile booking, integrated eCommerce, inventory, client notes and membership tools) Sally expanded product offerings and marketing, improved customer service, and simplified operations. The result: a 32.9% revenue increase year‑over‑year, 25% more clients, a 36% retention rate in 2014, and a 79% revenue gain since adopting MINDBODY in 2010.

Wee Sally

Sally Chamness

Owner