Case Study: Rise Fitness Community achieves a first-of-its-kind data-driven treadmill studio and higher member engagement with Mindbody

Rise Fitness Community - Customer Case Study

Rise Fitness Community is a HIIT and treadmill studio in Upper Arlington (Columbus), Ohio, founded by Michelle Fleming and Jessica Kopp. Converting a front HIIT area and a dark back room into Ohio’s first treadmill studio, they faced the dual challenge of pioneering a new format in the market while attracting and retaining members across a wide range of fitness levels.

They adopted FitMetrix to provide real‑time data, post‑class reports and progress tracking, enabling beginners and experienced runners to train side‑by‑side and coaches to personalize guidance. The technology increased engagement and retention, helped athletes measure visible and performance improvements, and elevated the overall member experience.

Rise Fitness Community

Michelle Fleming

Co-Owner