Case Study: NC Systema achieves doubled client base, increased revenue and 80% retention with Mindbody

NC Systema - Customer Case Study

NC Systema is a Raleigh-based martial arts school founded by Glenn Murphy, a veteran instructor who opened the business in 2010. As enrollment grew from about ten students to triple that and the school expanded to two locations, Glenn struggled to manage membership dues, workshops and cash flow—losing over $800 with a prior processor—and needed a reliable system to handle higher volume and recurring payments.

After adopting MINDBODY, Glenn used AutoPay, attendance analysis, custom reporting, mobile access and multiple payment options to streamline billing, track revenue and follow up with new visitors. The result: a doubled client base, substantially higher revenue, retention rising from 10% to 80%, fewer last-minute cancellations, and a profitable business that allowed his family greater financial stability.

NC Systema

Glenn Murphy

NC Systema