Case Study: Neal’s Yard Remedies expands digital presence and global client reach with Mindbody’s Virtual Wellness Platform

How Neal’s Yard Uses Mindbody’s Virtual Wellness Platform to Grow Their Digital Presence

Neal’s Yard is a London-based wellness center and organic apothecary founded in 1981, known for sustainable, holistic treatments and products. When COVID-19 lockdowns disrupted their primarily in-person therapy and retail model, the company needed a fast digital-first shift to continue offering therapy services, accept payments, and stay connected with clients worldwide.

They implemented Mindbody’s Virtual Wellness Platform to book and deliver competitively priced online therapy sessions and process payments, allowing clients to access Neal’s Yard experts remotely. The move preserved revenue during lockdowns, produced a spike in international bookings (from places like the Netherlands, the US and South Korea), and created a sustainable hybrid model that supports ongoing global growth.

Neal’s Yard Remedies

Charlie McCorry

Head of Business Development