Mindbody
146 Case Studies
Case Study: Flex & Flow Pilates achieves streamlined bookings and peace of mind with Mindbody
A Mindbody Case Study
Flex & Flow Pilates - Customer Case Study
Flex & Flow Pilates is a boutique Pilates studio in Melbourne founded in 2019 by Yasemin Talat, who turned a decade of fitness experience into a community-focused business. Rapid class growth exposed operational pain points when the studio’s chosen booking software lacked essential features (like waitlists) and produced app glitches, creating frequent customer complaints and consuming valuable owner time.
Returning to MINDBODY solved those issues: the platform restored reliable booking, a functional app and waitlist capability, and eliminated daily software-related enquiries. As a result, Yasemin regained time to focus on teaching and customer experience, reduced member friction, and regained confidence that the studio’s systems support its ongoing growth.
Open case study document...
Flex & Flow Pilates
Yasemin Talat
Owner