Case Study: NTI streamlines Shopify insurance claims with MindArc

NTI streamlines Shopify insurance claims with MindArc and 200-screen internal case management support

NTI faced the challenge of providing tailored insurance for lost, damaged, and stolen parcels while ensuring a seamless claims process for its eCommerce merchants. They partnered with vendor MindArc to develop an integrated solution that would reduce parcel loss and damage and simplify insurance management on the Shopify platform.

MindArc implemented a user-friendly solution using its Konnect platform for middleware integration, real-time data syncing, and robust security. The result was a seamless Shopify integration that improved claims processing, reduced merchant overhead, and provided better protection for eCommerce shipments.

NTI