Case Study: Southwest Creates a More Inclusive Culture with MindGym

Southwest achieves 91% digital course completion with Mind Gym UK

Southwest, a major US-based airline, sought to enhance collaboration and inclusivity within its newly merged and expanding global workforce, particularly among mid-level managers. Although progress had been made in gender diversity, they identified a need for a stronger inclusive culture. To address this challenge, they partnered with Mind Gym to utilize its digital solutions.

Mind Gym designed and delivered branded digital learning journeys tailored for all employee levels. The solution achieved remarkably high engagement, with over 63,500 courses started and a 91% completion rate. The results were exceptional, as 99% of participants committed to applying the new skills they learned. Mind Gym's intervention successfully created a positive and impactful cultural shift for the airline.

Southwest