Case Study: Satisloh achieves digitalized global sales and higher efficiency with In Mind Cloud

Satisloh manufactures configurable machines for the ophthalmic and precision optics industry globally

Satisloh, a global manufacturer of ophthalmic and precision optics machinery, was struggling with fragmented and manual sales processes across regions, leading to incorrect pricing, bad configurations, outdated terms, delayed orders, and lost deals. In Mind Cloud helped the company digitize and standardize its global quoting and sales operations with CRM, CPQ, pricing, and commerce capabilities.

With In Mind Cloud’s unified platform, Satisloh automated quoting, pricing, approvals, forecasting, and aftersales ordering, while connecting sales directly to SAP ERP. The results included +50% forecast accuracy, a 67% reduction in order lead time, a 79% reduction in order changes, and 3–5% first-year growth, while new technologies and features could be introduced in just 3 days instead of 4 weeks.

Satisloh

Will Daniels

Head of Global Aftermarket Operations