Case Study: Multinational Telecom Company unlocks $41 million in value with Mimica Automation

Multinational Telecom Company Unlocks $41 Million in Value with Accelerated RPA

Multinational Telecom Company partnered with Mimica Automation to improve its automation program. The company’s RPA team was struggling to discover, qualify, and document new automation opportunities at scale, especially in areas like HR where processes looked automatable but lacked the analysis needed to build a business case.

Using Mimica Mapper and Miner, Mimica Automation captured employees’ work, mapped processes, and identified automation candidates by time savings, automatability, and ease of automation. The solution helped accelerate development, reduce troubleshooting, and expand RPA deployment, delivering 11x automation opportunities discovered, 360 incremental bots per year, and $41 million in incremental value over two years.