Mimica Automation
12 Case Studies
A Mimica Automation Case Study
ClearBank, the UK's fastest-growing clearing bank, faced the challenge of sustaining its explosive business growth without proportionally increasing its headcount. They needed to optimize their manual, repetitive processes to free up their smart people for more complex problems. To understand these inefficiencies, they turned to Mimica and its Miner and Mapper products for a complete picture of their workflows.
Mimica provided a task mining solution that automatically captured objective data on how employees worked across all systems, bypassing the limitations of traditional interviews and process mining. This gave ClearBank a clear roadmap for process improvement and automation. The solution was implemented with a focus on transparency and user privacy. By starting with small automation projects, ClearBank began to achieve significant efficiency gains, with the potential for these incremental savings to compound into the avoidance of 10 to 20 full-time employees within a few years.