Case Study: Blackbaud achieves faster, higher-quality customized training manuals with Mimeo.com

Blackbaud - Customer Case Study

Blackbaud, a leading provider of not-for-profit software applications, was frustrated with inconsistent print quality and a time-consuming process for creating customized training documents for its customers. Its previous print vendor struggled to deliver the flexibility and reliability Blackbaud needed, often causing errors and a poor customer experience.

Mimeo.com provided a solution that let Blackbaud quickly build client-specific manuals by selecting the right sections in Mimeo’s online account. With Mimeo.com, Blackbaud gained the ability to proof tabs and covers online, deliver polished materials faster, and save costs, while also improving efficiency and creating a better impression for customers.

Blackbaud

MaKeva M.

Operations Manager